Frequently Asked Questions

Our consultants conduct comprehensive reviews of product details and uses, applying Canada’s Harmonized System criteria to assign the correct codes. We also track regulatory updates to keep classifications accurate over time.

Yes. We offer continuous advisory services, regular audits of customs processes, and training programs to keep your team informed of regulatory changes and maintain procedural efficiency.

Our team at DutyLineHub analyzes your product details, materials and intended use to determine the most accurate HS tariff codes. This tailored classification process helps you meet Canada Border Services Agency requirements and reduces the risk of re-classifications or delays at the border.

We guide you through assembling all necessary paperwork, including commercial invoices, packing lists, certificates of origin and any specific permits or licenses. Our consultants review each document for completeness and accuracy before submission to avoid hold-ups.

Duty and tax calculations depend on the tariff classification, country of origin and declared value of your shipment. DutyLineHub uses current regulatory references to estimate charges, then reviews them with you to confirm rates and applicable relief programs.

Yes. We monitor tariff schedule updates and notify you if rate changes could affect ongoing or future shipments. Our proactive alerts let you adjust cost estimates and compliance measures before goods arrive at the border.

We work with manufacturers, distributors, retailers and exporters across sectors such as automotive parts, electronics, apparel, food and machinery. Our flexible approach adapts to the unique regulations and special programs in each industry.

Our consultants subscribe to official Canada Border Services Agency notices and trade bulletins. When a rule or requirement is amended, we assess its impact on your operations and provide clear guidance on any process adjustments needed.

Absolutely. We offer step-by-step guidance for newcomers, from understanding tariff schedules to preparing release documentation. You’ll receive one-on-one support to build a compliant import process from day one.

We aim to acknowledge inquiries within one business day. Depending on complexity, deliverables such as classification reports or compliance reviews are provided within three to five business days.

Yes. We provide customized workshops on classification, documentation best practices and regulatory updates. These sessions empower your staff to handle daily customs requirements with greater confidence.

We follow industry-standard data protection protocols, including encrypted file transfers and secure storage. Access to your information is restricted to the consultants directly working on your account.

Our fees are based on the scope of work and the complexity of your import needs. We provide a transparent proposal outlining fixed and hourly rates so you know what to expect before any engagement begins.

Simply click the “Contact Us” link at the top of the page, fill out the brief inquiry form or call our office at +1 416 715 1230. We’ll schedule an initial discussion to understand your requirements.