Privacy Policy

Effective date: January 1, 2025

Introduction

Welcome to DutyLineHub. At DutyLineHub, located at 100 Queen Street West, Toronto, Ontario M5H 2N1, Canada, we are committed to protecting your personal data when you access our customs consultancy services and website.

Information We Collect

We collect information you provide directly when you use our forms and communicate with us, such as name, email address, phone number, and any details necessary for delivering our services. We may also gather usage data automatically when you browse our site, including your IP address, browser type, pages visited, and visit times.

Use of Information

Your information helps us deliver and personalize our consulting services, respond to inquiries, provide updates, and improve our website experience. We do not use your data for external promotional offers unrelated to our core services.

Cookies and Similar Technologies

We utilize cookies and similar tracking technologies to enhance site functionality, remember your preferences, and allow secure access to certain areas. You can manage cookie preferences in your browser settings and opt out of non-essential tracking.

GDPR Compliance

DutyLineHub adheres to applicable data protection regulations in the European Economic Area (EEA). If you are located in the EEA, you have the right to access, rectify, erase, restrict, or object to processing of your personal data, as well as the right to data portability and to lodge a complaint with a supervisory authority. To exercise these rights, please contact us.

Data Sharing and Disclosure

We do not share your personal data with third parties except when required by law, to protect rights and safety, or to fulfill contractual obligations. Any sharing is limited to trusted partners under strict confidentiality terms.

Data Retention

We retain personal data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

Business Information

Business ID: 057492043

Address: 100 Queen Street West, Toronto, Ontario M5H 2N1, Canada

Phone: +14167151230

Changes to This Policy

We may update this Privacy Policy at any time. The revised effective date will be shown at the top of this page. Continued use of our services after changes indicates acceptance of the new terms.

Contact Us

If you have questions or wish to exercise your rights under GDPR, please use our Contact Form or call us at +14167151230.